When you sign in to your NYCSA account, you will see a pop-up message reminding you to update your emergency contact information. We recommend reaching out to your child’s school to confirm that their records reflect your updated contact information and preferences. The cell phone number you provide will be used by the DOE to contact you directly in the event of an emergency. You can also select if they are authorized to pick up your child from school. You can provide information for a grandparent, sibling, a relative like an aunt or uncle, and non-relative such as a tutor to be added in case of emergencies. You can also add additional emergency contacts to your student’s record within NYCSA. This includes your child’s physician name and phone number, any known diagnoses, allergies, limitations that may limit physical activity, and health insurance status. You can also update your child’s health information to share with your child’s school. You also have the option to update your preferred written or spoken language. If you are a parent who lives with your child, or if you are a custodial guardian, you can update your own home, cell, and work phone numbers and email address of yourself or other additional adults on your child’s record in your NYC Schools Account, using the Emergency Contact page.
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